At-a-Glance Summary
Client: Homeowner in Bryan, TX
Problem: Past roofing company took shortcuts which lead to hidden hazards.
Solution: RocStout’s “No Surprises” process, meticulous roof replacement procedures, and direct coordination with the homeowner.
Outcome: Removed rotting wood and underlayment, roof replacement done right from top to bottom
The Challenge: What Lurks Beneath an Old Roof
A local homeowner hired us for a standard roof replacement, expecting a straightforward project. However, the real problem wasn’t the visible, aging shingles; it was the shortcuts taken by previous roofers hiding just beneath the surface. This is a common and costly issue that many homeowners don’t discover until it’s too late. The challenge was to ensure this “standard” replacement didn’t just cover up a deeper, more dangerous problem.
The RocStout Process: An Uncompromising Full Tear-Off
Our “No Surprises” process is built on the principle of doing the job correctly, once. For a roof replacement, this mandates a systematic tear-off down to the original roof decking.
During this crucial step, our team made an astonishing discovery: five layers of old, decaying underlayment. This excessive buildup is a serious issue that traps moisture against the wood, leading to rot. Sure enough, we identified several sections of rotten decking that had been compromised.
Instead of taking the easy path and covering up the problem, we paused the installation. We documented the issue with photos and consulted with the homeowner, explaining how repairing the decking was essential for the longevity and structural integrity of their new roof.
The Result: A Solid Foundation and a Roof Built to Last
With the homeowner’s approval, we removed all the old layers and replaced the rotten decking to create a solid, secure foundation. Only then did we proceed with installing the new, high-performance roofing system to the manufacturer’s exact specifications.
The result is a roof that is not only beautiful but is structurally sound from the deck up. The homeowner now has the peace of mind of knowing their significant investment is protected for decades, free from the hidden liabilities left by previous contractors.