The unpredictable power of nature can leave homeowners reeling, and that’s exactly what happened in Rockdale, Texas, when a tornado recently swept through the area. One local homeowner faced the daunting task of navigating insurance claims after their property sustained significant damage. This is where RocStout stepped in, turning a stressful situation into a testament to our commitment to quality and customer advocacy.
The initial insurance adjuster’s assessment was, to put it mildly, insufficient. While the garage roof damage was clearly visible from the ground and therefore deemed a total loss, the main house roof was overlooked. Incredibly, the adjuster didn’t even climb onto the roof for a proper inspection. This raised serious concerns for the homeowner, and rightfully so.
At RocStout, we believe in thoroughness and accuracy. We knew a proper inspection was crucial. So, we took matters into our own hands. Our experienced team conducted a comprehensive roof inspection, documenting every detail of the damage. We then compiled a detailed report and submitted it directly to the insurance company.
The result? The insurance company reversed their initial decision and also totaled the house roof. This meant the homeowner was able to get the full compensation they deserved, only paying their deductible.
But we didn’t stop there. At RocStout, we believe in going above and beyond. We upgraded the homeowner’s roofing system with:
- Superior Storm-Durable Shingles: Providing enhanced protection against future weather events.
- Advanced Leak Prevention: Implementing top-of-the-line materials around valleys and vents to ensure maximum protection against water intrusion.
- Enhanced Aesthetic Ridge: Adding a finishing touch that looks great and contributes to the roof’s overall durability.
And we completed the entire project in just two days!
This project highlights several key aspects of RocStout’s approach:
- Advocacy: We fight for our clients, ensuring they receive the fair compensation they deserve from their insurance companies.
- Expertise: Our thorough inspections and detailed reports leave no room for error.
- Quality: We use only the best materials and employ skilled professionals to deliver exceptional results.
- Efficiency: We understand the importance of minimizing disruption, completing projects quickly and efficiently.
When disaster strikes, you need a roofing company you can trust. RocStout is committed to providing reliable, high-quality roofing solutions and advocating for our clients every step of the way. If you’re facing roofing issues, don’t hesitate to contact us. We’re here to help you weather any storm.
